Many patients have cultural or religious reasons for refusing blood products. Dr. Suman Rao, chief of hematology at MedStar Franklin Square Medical Center, explains how she has developed new skills and a new viewpoint that enable her to treat patients successfully while respecting their right to refuse blood transfusion.Learn more about Dr. Rao: ht
In recent years, there has been a paradigm shift regarding the use of blood products in surgery. Dr. Hiep Dao, assistant professor, Department of Anesthesiology, and co-director of Bloodless Medicine & Surgery Program at MedStar Georgetown University Hospital, describes how education in bloodless strategies and a multidisciplinary team approach has
Dr. Willard A. Barnes, Jr., chief of gynecologic oncology at MedStar Georgetown University Hospital, explains how patients and the medical community have benefited from the application of bloodless strategies in gynecologic surgery and chemotherapy.Learn more about Dr. Barnes: https://www.medstarhealth.org/doctor/dr-willard-aaron-barnes-jr-md/
Blood transfusions may not always be necessary, and in some cases, they may cause harm. In this video, Dr. Sumner Gerald Sandler, medical director of Transfusion Service, Department of Pathology and Laboratory Medicine, at MedStar Georgetown University Hospital, describes how bloodless medicine and surgery has improved quality and safety at MedStar
Resident physicians who are Academy of Emerging Leaders in Patient Safety Alumni are leading change. Wine and Wisdom is a bi-annual knowledge sharing program developed by their QIPS Council. Resident Physicians looking to network in quality and safety should go to www.medstariqs.org.
High-reliability tools are designed to help keep our patients safe. This video provides a quick refresher on the Focus on Tasks portion of our HRO toolkit. Learn more by contacting the MedStar Safety Team.
High-reliability tools are designed to help keep our patients safe. This video provides a quick refresher on the Effective Communication portion of our HRO toolkit. Learn more by contacting the MedStar Safety Team.
See how MedStar Health is incorporating high-reliability principles into our everyday practices. Learn more about the HRO initiative at http://starport.medstar.net/msh/NaP/EmployeeInitiatives/Pages/HRO_home.aspx.
Listen to Crystal Morales, Director, High Reliability and Safety at MIQS describe the Care for the Caregiver Program in place at MedStar Health. If you or a colleague is hurting, reach out today. There is someone available to help: https://www.medstarhealth.org/quality-and-safety
Listen to MITC Director, Michael Hofmann, talk about training in bloodless medicine and surgery available through the MedStar Institute for Quality and Safety at the International Training Center for Bloodless Medicine & Surgery. We want to meet everyone excited about learning more or collaborating in the tools and techniques associated with bloodl
Listen to Tim McDonald, MD, JD and Director, MIQS Center for Open, Honest Communication talk about CANDOR, Care for the Caregiver and Human Factors Event Review training available at MIQS. Reach out and let us know us know we can help your health system improve patient safety and quality through open, honest communication with colleagues and patie
Listen to David Mayer, MD, VP, Quality & Safety, MedStar Health and Marty Hatlie, JD, Director, MedStar Institute of Quality & Safety (MIQS) introduce all that MIQS has to offer. Reach out and let us know what your Patient Safety & Quality work is all about. We would love to collaborate with others making healthcare safer and of the highest quality
Local Patient & Family Advisory Council for Quality & Safety Profile—Steven L. Coffee, Community Member: This profile of MGUH LPFACQS Community Member, Lt. Col. Steven L. Coffee and his family, tells how having patients and families engage in the safest, highest quality delivery of our care benefits everyone in care continuum. Ask if your hospita
Terry Fairbanks, director of National Center for Human Factors in Healthcare, discusses why it matters to integrate human factors engineering and system safety engineering into healthcare. Learn more at https://www.medicalhumanfactors.net.
High-reliability tools are designed to help keep our patients safe. This video provides a quick refresher on the Speak Up for Safety portion of our HRO toolkit. Learn more by contacting the MedStar Safety Team.
In this 60 Seconds for Safety Series of videos, we focus on elements of Encryption. Learn how to stay safe from IT threats!
In this 60 Seconds for Safety Series of videos, we focus on elements of Phishing. Learn how to stay safe from IT threats!
In this 60 Seconds for Safety Series of videos, we focus on elements of Passwords. Learn how to stay safe from IT threats!
In this 60 Seconds for Safety Series of videos, we focus on elements of Social Media. Learn how to stay safe from IT threats!
Learn about CANDOR, a way to zero preventable harm while maintaining trust and support of patients, families and care teams. CANDOR is an AHRQ Tool Kit and program that teaches the “how to” and value of open, honest Communication and Optimal Resolution in the face of patient harm.
Learn about how MedStar Health, the Institute for Quality & Safety and the CANDOR Program is working to reduce preventable medical harm and maintain trust in our healthcare system. Watch as a panel of patients and families, defense/plaintiffs attorneys and healthcare administrators talk about the value of CANDOR, a program that teaches the “how t
Cheryl & Paul Douglass share their family’s experience, and the hard earned knowledge gained during Cheryl’s battle with sepsis. Learn more about Quality and Patient Safety at MedStar Health: http://www.medstarhealth.org/mhs/about-medstar/quality-and-patient-safety/#q={}
Listen to Jack Gentry’s story of how his determination, a dedicated physician and MedStar Health, committed to open, honest communication, worked together to make the best of a tragic situation.Learn more at: http://www.medstarhealth.org/quality-and-safety/communication/candor-program
MedStar associates from Quality and Safety, Risk Management, MedStar Institute for Innovation speak about how the staff and teams at MedStar Health embrace transparency with patients and their families so we can create an environment where they feel empowered to speak up. The goal is to investigate patient safety and move patient safety forward. Le
MedStar has adopted a culture of high reliability to provide the best possible care for our patients. Learn about our new Patient Communication Consult Service—a service that will invite our patients to participate in the care they are receiving in real time. What is a Patient Communication Consult Service? Find out here!
As MedStar moves into Phase II of our high reliability journey we are forming Go Teams—teams that are trained to manage care that does not go as planned. Teams that protect our patients and our caregivers from harm. Learn more about how to build a team with skills to manage care that does not go as planned!
As MedStar moves into Phase II of our high reliability journey, reviewing care that does not go as planned is equally as important as review of care that does. Skillful Event Reviews are an important part of any HRO. Learn how to do an event review that gets results while taking into account everyone involved may also be hurting.
As MedStar moves into Phase II of our high reliability journey, caring for our caregivers when care does not go as planned is key to building a just culture and keeping patients safe. Reach out to a care giving colleague today and ask them how they are doing!
David Mayer, MD, Vice President of Quality and Safety, discusses patient engagement at MedStar Health. To learn more about quality and patient safety, and about the patient advisory council at MedStar Health, visit http://ow.ly/UfsJB.
Joy and meaning in the healthcare workplace is important for patient, as well as caregiver, safety. In the short vignette that follows, the MWHC NICU team shares how their joy in the workplace translates into 1,000 CLABSIs free days for their little patients. Learn more about quality and safety at MedStar Health: http://ow.ly/Mm0k6
David Mayer MD, Vice President, Quality & Patient Safety at MedStar Health talks about Go Teams, an integral part of the continued HRO journey to keep caregivers and patients safe! Learn more about quality and safety at MedStar Health: http://ow.ly/Mm0k6
Eileen Moore MD, Patient Safety Officer at MedStar Georgetown University Hospital shares the value of developing Care for the Caregiver Programs, an integral part of the continued HRO journey at MedStar Health. Learn more about quality and safety at MedStar Health: http://ow.ly/Mm0k6
Rosemary Gibson, Member of MedStar’s Patient & Family Advisory Council for Quality & Safety at MedStar Health introduces the concept of Patient Communication Consult Services being rolled out across the health system. Learn more about quality and safety at MedStar Health: http://ow.ly/Mm0k6
Barb Mitchell, Director of High Reliability & Safety at MedStar Health introduces the concept of Safety Coaches and invites associates to take a leadership role in the HRO Journey. Learn more about quality and safety at MedStar Health: http://ow.ly/Mm0k6
The Patient Experience is of utmost important across healthcare, and sometimes looking to other industries can provide a new view to an old challenge. Richard Corder, AVP, Business Development at CRICO Strategies provides a new lens from which to view the way we serve our patients. Learn more about quality and safety at MedStar Health: http://ow.ly
The Patient Experience is of utmost important across healthcare, and sometimes looking to other industries can provide a new view to an old challenge. Richard Corder, AVP, Business Development at CRICO Strategies provides a new lens from which to view the way we serve our patients. Learn more about quality and safety at MedStar Health: http://ow.ly
We've been implementing Patient & Family Advisory Councils for Quality & Safety (PFACQS) across our ten hospitals and outpatient practices for more than two years. Our system-level PFACQS, comprised of national patient and healthcare advocates, has guided the process. Watch this video to hear from our experts. Learn more about PFACQS: http://ow
MedStar Health has been implementing Patient & Family Advisory Councils (PFACQS) for Quality and Safety across their ten-hospital system that also includes ambulatory clinics for well over two years. MedStar’s System-level PFACQS comprised of national patient and healthcare advocates has guided the process. Listen in as the experts on PFACQS shar
MedStar Health has been implementing Patient & Family Advisory Councils for Quality & Safety (PFACQS) across their ten-hospital system that also includes ambulatory clinics for well over two years. MedStar’s System-level PFACQS comprised of national patient and healthcare advocates has guided the process. Listen in as the experts on PFACQS share
MedStar Health has been implementing Patient & Family Advisory Councils for Quality & Safety (PFACQS) across their ten-hospital system that also includes ambulatory clinics for well over two years. MedStar’s System-level PFACQS comprised of national patient and healthcare advocates has guided the process. Listen in as the experts on PFACQS share
MedStar Health has been implementing Patient & Family Advisory Councils for Quality & Safety (PFACQS) across their ten-hospital system that also includes ambulatory clinics for well over two years. MedStar’s System-level PFACQS comprised of national patient and healthcare advocates has guided the process. Listen in as the experts on PFACQS share
MedStar HeROs talk about the value of a safety culture to inspire good catches, great care and inspire colleagues.Learn more about quality and safety at MedStar Health: http://ow.ly/Mm0k6 Take away for caregivers; Share your stories from the front lines of care. Be A HeRO and help make care safer for patients and colleagues!
Richard Corder, healthcare change agent, talks about the value of healthcare leaders welcoming patients at the front door of the hospital or office, as well as taking best practices from other industries and applying to healthcare! Visit http://ow.ly/M1SnL to learn more about MedStar Health's quality and patient safety standards.Take away: Le
As MedStar continues on its journey toward high reliability, patient partnerships are key to success. Watch a theatrical look at what could be an ideal two-way patient-healthcare professional conversation. Learn more about quality and safety at MedStar Health: http://ow.ly/MoOJi
As MedStar continues on its journey toward high reliability, nurse leaders weigh in on what makes them choose to be HRO leaders. Learn more about quality and safety at MedStar Health: http://ow.ly/KcBXR
As MedStar continues on its journey toward high reliability, nurse leaders share what they believe are keys to the high reliability journey. Visit http://ow.ly/M1SnL to learn more about MedStar Health's quality and patient safety standards.
Lauren Lobaugh MD, a MedStar resident physician leader shares how making opportunity for education on patient safety improves the delivery of care for patients and providers.Patient safety tip: Share your stories from the frontlines of care. Help make care safer for patients!Visit http://ow.ly/M1SnL to learn more about MedStar Health's qualit
Roger Leonard, retired cardiologist and Quality & Safety Champion at MedStar Health talks about why forming a Patient & Family Advisory Council for Quality and Safety (PFACQS) at MedStar is key to engaging patients and making care safer. Learn more about our Patient & Family Advisory Council: http://ow.ly/MlK1M Safety tip: Learn the value of formin
Stacey Gonzalez, Project Manager at MedStar Health outlines strategy for starting a Patient & Family Advisory Council for Quality and Safety (PFACQS) to better engage patients, the community and make healthcare safer. Learn more about our Patient & Family Advisory Council: http://ow.ly/MlK1M Take away: Learn how to start a Patient & Family Advisory
Helen Haskell, Patient Advocate and Member of MedStar Health’s Patient and Family Advisory Council for Quality & Safety talks about the value of patient and family activated rapid response teams. Visit http://ow.ly/M1SnL to learn more about MedStar Health's quality and patient safety standards.Tip for associates: Learn about how patients and